Handmade Jewelry Disclaimers & Policies

All Wootley Designs' earrings are made of thin, 1/8” WOOD making for durable and lightweight earrings!  Each PAIR weighs 1/2 oz or less!  So, if you think these might be too heavy...think again! The heaviest beaded pair weighs less than $0.50!!!  Each earring hook is rated .925 sterling silver.

Care

Each earring is laser cut and hand finished with care.  All earrings are water resistant and finished with a clear coat.  However, they should not be submerged in water and should be handled with care!  Regularly polish the earring hardware and lightly wipe the wood to help maintain their natural beauty.  WD’s earrings are made of wood and have the potential to break when miss handled using unnecessary force; simply falling and dropping should not do harm to your earrings.  If you have any problems be sure to let me know!

ZIA cutouts are FRAGILE and will break!  Please pack and transport them in a small box to protect them!

Handmade Disclaimer

You are purchasing handmade jewelry designed and created with laser-cut wood, natural stones & glass beads.  The items you receive might vary slightly from the product picture due to being 100% handmade and designed with natural materials. 

Slight imperfections are to be expected in the wood and stone used on each handmade piece.  Therefore, each item will vary slightly leaving no two identical.
Any jewelry item you purchase is one of a kind and produced with love and care by Brooke.

Color Disclaimer

Due to the variations in wood and monitors, color may vary slightly, and we do not guarantee that what you see accurately portrays the color of each item.  Colors are described as accurately as possible.  Please contact me if you feel your color description was inaccurate or for suggestions.

Processing & Shipping Times

Processing time

  • All in-stock items will be packed for shipping within 1 business day of purchase.
  • High Volume Sale Times & Holidays could incur 1-2 additional days of processing time.  We do our best to get your product to you ASAP, we know how excited you are!

Shipping time

  • All in-stock items will ship the next day via USPS.

Return Policy

All items are refundable within 7 days.  In the event you have to send something back, and we hope you don’t, we will happily issue a replacement item if their is a description error or problem with craftsmanship.  Shipping/handling costs are non-refundable.  Customer is responsible for return shipping/handling costs.  Prior to returning any items, you must contact me via email, wootleydesigns@gmail.com.  If your item arrives broken or damaged, please attach a photograph and save them until given additional steps on the return process.  We promise to make it right!

Satisfaction EXPECTED

In the event you are not 100% satisfied, please CONTACT ME to communicate any issues or problems!  I will always do my best to make my customers happy!!

Thank you for shopping Wootley Designs and we can't wait to show your lobes some love!